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Data From Forbes Insights and ASQ Points to Culture of Quality

This is a guest post by Laurel Nelson-Rowe, managing director at ASQ. We didn’t bring up the topic—he did. The “he” was Jorge Gerdau Johannpeter, Brazilian business leader, chairman of Gerdau S.A., and ASQ Juran Medalist, among his many roles...

The Future of Quality: Evolutionary or Revolutionary?

In 1835, Alexis De Tocqueville, a French political writer, wrote his classic work, Democracy in America.  His observations about America were a fascinating window into the times and issues of the day.  Part of the power of his observations was...