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February Roundup: Is Quality “Global”?

Is quality a global phenomenon, or does it have a national identity? That was the question put to ASQ’s Influential Voices blogging group in January. At ASQ we often talk about “quality going global”—should it and does it? (We, of … Continue...

Let It Flow

In February's Six Sigma Forum Magazine, Dennis R. Delisle and Kathleen Jaffe detail how Thomas Jefferson University Hospitals in Philadelphia used lean strategies to improve perioperative patient flow.