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The Probability Handbook

The Probability Workbook is written for quality practitioners who are performing statistical and probability analyses at work, and for those seeking to learn probability concepts for the CQE, reliability engineer, or several Six Sigma-related exams....

Using DMAIC to Improve Nursing Shift-Change Assignments

In this case study, nursing department leaders sought to improve efficiency of a hospital staff's shift change assignments. Using DMAIC and other quality tools, team members improved the sigma level from 0.7 to 3.3....