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General
Certification Requirements
Preparing for the Exam
Applying for the Exam
Taking the Exam
Exam Results
Recertification
- What is certification?
- Why become certified?
- How is the Body of Knowledge created?
- How does the Certification Board oversee the certification program?
- What happens when new standards are published?
- How can I use certifications on my business cards?
- Is there an "order" for acquiring certifications?
- Can I use my certification toward an undergraduate degree?
- What are the work experience requirements?
- I don't have the required experience. Can I still get certified?
- What certifications have a maintenance requirement?
- What is the definition of a Six Sigma Project?
- What are some common questions about submitting a Six Sigma Project Affidavit?
- How can I apply for a certification exam?
- What is the payment policy?
- What are the policies regarding refunds, rescheduling, cancellations, late registration fee, and absences?
- Why does it cost $50 to reschedule a certification exam?
- Will I receive a confirmation that I've been approved to take my exam prior to the exam date?
- What is the format of the certification exam?
- What are the upcoming exam dates?
- What time do the exams start and what is the time limit?
- What kind of calculator can I bring?
- Is the exam open-book?
- Can I bring water or food into the exam?
- Where are certification testing locations near me?
- I do not live in the United States, Canada or Mexico. Can I be certified in my country?
- What is the exam-grading process?
- What is the passing score on a certification exam?
- How long does it take to get my exam results?
- If I’m a member, how can I check my certification results online?
- If I'm a non-member or Site member, can I check my certification exam results online?
- What does the “status” message on my certification notice mean?
- I passed. What was my score?
- I did not pass. What is the retake policy?
- Why should I recertify?
- How do I check my certifications and the recertification dates?
- What is a Recertification Chair, and how do I find and contact mine?
- How do I know if I need to recertify by exam?
- What is a recertification journal, and when do I need to submit mine?
- How do I know if a program qualifies for recertification units?
- How do I know if my employment will qualify for recertification units?
- Does part-time employment apply toward recertification units?
- I am unable to obtain past employer’s employment verification documentation. What other means of documentation may I use?
- Do local, state and national quality award activities qualify for recertification units?
- How do I submit electronic media (formerly videotapes) for recertification units?
- How can I get credit for volunteer activities with ASQ and other professional associations and organizations?
- I have authored/co-authored a book. Where should I enter this activity in the recertification journal?
- I delivered a presentation. Where should this activity be entered in the recertification journal?
- I don’t have enough recertification units to recertify by my recertification date. What are my options?
- What is "synchronizing my certifications" and how do I do it?
- When should I expect my new card and certificate?