References
These references support the topic areas in the CQPA Body of Knowledge. They are used to write and review the questions in the test question pool. To determine which references you need, review the CQPA Body of Knowledge. Determine which topic areas you need to study further. Then review this reference list to identify those that support your needs.
Note: ASQ Certification Board does not endorse any one particular reference source.
ANSI/ISO/ASQ Q9004-2000: Quality Management Systems: Guidelines for Performance Improvements.
ASQ Statistics Division, Glossary and Tables for Statistical Quality Control, Fourth Edition, Milwaukee, Wisconsin: ASQ Quality Press, 2004.
Arter, Dennis R., Quality Audits for Improved Performance, Third Edition, Milwaukee, Wisconsin: ASQ Quality Press, 2003.
Barrentine, Larry B., Concepts for R & R Studies, Second Edition, Milwaukee, Wisconsin: ASQ Quality Press, 2003.
Benbow, David, Elshennawy, Ahmad, and H. Fred Walker, The Certified Quality Technician Handbook, Milwaukee, WI: ASQ Quality Press, 2003.
Besterfield, Dale H., Quality Control, Seventh Edition, Englewood Cliffs, NJ: Prentice Hall, 2003. ISBN 0131131273.
Bossert, James L., Supplier Management Handbook, Sixth Edition, Milwaukee, Wisconsin: ASQ Quality Press, 2004.
Box, George E.P., J Stuart Hunter, and William G Hunter. Statistics for Experimenters: Design, Innovation, and Discovery, Second Edition,
HoBody of Knowledgeen, NJ: Wiley-Interscience, 2005.Brassard, Michael, The Memory Jogger Plus+, 1989.
Brassard, Michael, and Diane Ritter, The Memory Jogger II, Goal/QPC, 1994.
Campanella, Jack, Principles of Quality Cost: Principles, Implementation and Uses, Third Edition, Milwaukee, Wisconsin: ASQ Quality Press, 1999.
Evans, James R., William M. Lindsay, The Management and Control of Quality, Fifth Edition, Cincinnati, OH: South-Western College Publishing, 2001. ISBN 0538882425.
Evans, James R., and William M. Lindsay, Managing for Quality and Performance Excellence, Seventh Edition, Southwestern College Pub, 2007. ISBN 0324382278.
Feigenbaum, Armand V., Total Quality Control, Fourth Edition., Revised, New York: McGraw-Hill Publishing Co., 2003. ISBN 0070220034.
Goal/QPC, The Team Memory Jogger: A Pocket Guide for Team Members.
Grant, Eugene L., and Richard S. Leavenworth, Statistical Quality Control, Seventh Edition, New York: McGraw-Hill Publishing Co., 1996. ISBN 0071142487.
Griffith, Gary K., The Quality Technician’s Handbook, Fifth Edition, New Jersey: Prentice Hall, 2003. ISBN 0130416797.
Gryna, Frank M., Richard Chua, and Joseph Defeo, Juran’s Quality Planning and Analysis for Enterprise Quality, Fifth Edition, New York: McGraw-Hill Co, 2007.
Imai, Masaaki, Kaizen: The Key to Japan’s Competitive Success, NY: Random House Business Division, 1986. ISBN 0394551869
Jordan, James and Frederick Michel, The Lean Company: Making the Right Choices, Society of Manufacturing Engineers, 2001. ISBN 0872635236.
Juran, Joseph .M., Juran’s Quality Handbook, Fifth Edition, Milwaukee, Wisconsin: ASQ Quality Press, 1999.
MacInnes, Richard L., The Lean Enterprise Memory Jogger, Goal/QPC, 2002.
Montgomery, Douglas, Introduction to Statistical Quality Control, Fifth Edition, Wiley & Sons, New York: 2004.
Pyzdek, Thomas, Quality Engineering Handbook, Second Edition, New York: Marcel Dekker, 2003.
Russell, J.P., ed., The ASQ Auditing Handbook, Third Edition, Milwaukee, WI: ASQ Quality Press, 2006.
Scholtes, Joiner and Streibel, The Team Handbook, Third Edition, 2003.
Siebels, Donald L., The Quality Improvement Glossary, Milwaukee, Wisconsin: ASQ Quality Press, 2004.
Tague, Nancy R., The Quality Toolbox, Second Edition, Milwaukee, Wisconsin: ASQC Quality Press, 2004.
Wheeler, Donald J., and David S. Chambers, Understanding Statistical Process Control, 2nd ed., Knoxville, TN: SPC Press, 1992. ISBN 0945320132
Womack, James, and Daniel T. Jones, Lean Thinking: Banish Waste and Create Wealth in Your Corporation, Revised and Updated, Free Press, 2003. ISBN 0743249275.